SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of morning breeze (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Reached Moscow time in 10 days Price-performance ratio higher than expected The insole length corresponds to the size grid The child has a foot length of 145mm, took shoes with a insole length of 160mm (the insole reserve is 15mm, but because of the shape of the shoe and the insole itself does not cause difficulties when walking/running) On the leg do not look like "bast shoes"))
Sneakers Super! Very light, stylish. Fit in size. I take 27 now and then I took 27. It's all good.
Lightweight, good-looking, matching size, one-shoe lock, a keychain with a gift
Light not bad sneakers, glue is almost invisible! Shipping super fast thank you for the gift baby nice
The goods arrived a couple of days earlier, worth the money. I took the size 25 and it fits well, there is a small stock (we wear 24), we put the key chain as a gift, which is very nice. Bought for 740
I like the sneakers, look stylish, at first glance good quality, let's see how they show themselves to wear. There is practically no smell. Thank you for the gift) in general, I am satisfied with the purchase and the price is pleasant for such sneakers! Thank you seller!
Sneakers are just a bomb, I am delighted with the quality for such an amount. Ordered the child a size larger, but due to the tightening on the laces, they fit idially! A big seller for an unexpected gift🥳🥳🥳
The sole is almost painted, not critical, there is no smell, they look decent, price +, keychain as a gift, delivery 16 days.
Crosses fire! Go in size! If they are free, then tighten the lugs and do not fall! Price quality, great!
Everything is fine, the size is right, the baby is satisfied. Thanks to the seller.
Good sneakers, the sole is bent, it is better to take 2 sizes larger
It's just a fig crosses!!! It is very soft, mesh, so the leg will breathe. Don't Think Straight🫶
Excellent sneakers, very high-quality, lightweight, cleaned neatly-do not find fault. The seller put a present, nice. Thank you for this product, I will order more for growth
I took it on a size grid, matches, I took 23 crosses for my 1,8 daughter, 1-0.5 cm in stock Cut the skin itself at the letters and Tipo new balances) Here's a life hack for you
Came the same yak on the photo on Rosmir + ~ 1-2 cm to take the stock
The cross-country shoes are cool, for VB from 1.5 k By the way, there is practically no glue, in 1 place on 1 sneaker, slightly. The smell is small, but quickly disappears Look decent, soft But there is a big but, they are big (( Took 1 cm more for growth, so to speak, on the card 28 r-p-17 cm, and in fact 18 cm. The baby has a leg of 16 cm, of course he is like in skiing so far ( And so everything🔥🔥🔥
Like it, the second year I order for the summer. Light, beautiful, the price is good. The delivery is fast. Put a keychain as a gift. Thank you.