Please ignore the US size tag on the shoe tongue.The tag size sometimes can be larger or smaller than our description size, because Shoes made in China.The shoes USA size may be not fit the standard of your country, please measure your foot length, and chose the right shoes’ size! If you do not know to choose,please tell us your foot length, We will help you choose the correct size! thanks!
NOTE: foot length is not the insole length!(foot length < insole length)manual
measurement, please allow 0.5cm error.thanks
All product pictures using real photos, different types of equipment,
while browsing will have off color, hope you can understand .
Free Return:
Our company provides free return services for 16 countries ( United States, Canada, Australia,
United Kingdom, France, Spain, Germany, Russia, South Korea, Saudi Arabia, UAE, Italy, Netherlands,
Poland, Brazil and Israel ), later other countries will be opened one after another.
If you come from the above 16 countries and don’t like this shoe after receiving the package,
you can use the free return service, when you complete the return goods,
you can get a full refund and return shipping fee subsidy,
Usually experienced buyers will buy two sizes and two colors at the same time to try them on.
Keep suitable shoes, unsuitable shoes can be free return.
Steps of Free Return:
Step1: Click open dispute.
Step2: Please select the return goods.
Step3: Select “Easy Local Return” as the cause of the dispute.
Free return detailed introduction:
(PC buyers: Click to view)
(APP buyers: Contact us or contact aliexpress for the link to the details of the free return service)
Our goal is to provide you with high quality bidding experience.
Thank you for bidding and good luck.
items will be nice gifts for your friends and family.
If you have any further questions please do not hesitate to contact us.
We will answer your as soon as possible. Thanks.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of morning breeze (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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